How Insurance Copays Work at the Pharmacy

Copays can change from month to month based on plan rules, deductible status, and formulary updates.

Common reasons your copay changed

• Your deductible reset at the start of the year.
• Your plan moved the medication to a different tier.
• A preferred generic became available.
• The quantity or days-supply changed.

What to do next

If your cost seems higher than expected, ask us to:

1. Reprocess the claim and verify eligibility.
2. Check covered alternatives.
3. Review manufacturer assistance options when available.

Our team can walk you through the details before you decide.